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Terms & Conditions

Customers submitting an order agree to be bound by the following terms and conditions set out by ElleBelle Fit Ltd. The following terms and conditions supersede any previous terms and conditions and ElleBelle Fit Ltd. reserves the right to make changes to the website and this document at anytime.

1.     LIABILITY

1.1.   ElleBelle Fit Ltd. does not accept liability for any loss or damages caused by this website, or any website linked to this website.

1.2.   ElleBelle Fit Ltd. reserves the right to refuse or cancel an order at anytime without giving reason. We will make all reasonable effort to contact the customer using the details provided and all received monies will be refunded using the method received.

2.    ORDERING METHOD

2.1.   ElleBelle Fit Ltd. websites (including www.ellebellefit.com) offer online purchasing.

3.    CURRENCY USED

3.1.   The nominated currency used for all transactions is Euros

3.2.   All prices displayed on the website (www.ellebellefit.com) will be in Euros and will be inclusive of VAT.

4.    VAT

4.1.   All Irish customers and deliveries sent to Ireland delivery addresses from the website (www.ellebellfit.com) will be subject to VAT. The rate of VAT is 23%.

5.    SHIPPING RATES

5.1.   ElleBelle Fit Ltd. will publish or display the current shipping rates on the website as applicable.

5.2.   Shipping rates may vary or be waived as part of promotions or sales on the website and the part or fully discounted shipping may cease at any time at the discretion of ElleBelle Fit Ltd.

5.3.   ElleBelle Fit Ltd. reserves the right to change any or all of the following, at any time:

5.3.1.Shipping rates charged to any destination;

5.3.2.Delivery method;

5.3.3.Carrier or shipping provider.

5.4.   See our Delivery & Returns section for all relevant shipping information

6.    SHIPPING WITHIN REPUBLIC OF IRELAND

6.1.   Online orders for delivery within the Republic of Ireland are normally dispatched via An Post and usually arrive within 2-3 working days from dispatch.

6.2.   Standard Delivery rates within the Republic of Ireland are:

6.2.1.Free delivery for orders over €80.

6.2.2.A rate of €4 will be charged for orders under €80

7.    SHIPPING TO EUROPE (INCLUDING UK)

7.1.   Online orders for delivery to Europe (those countries within the EU) are normally dispatched via An Post and should usually arrive within 2-7 working days from dispatch.

7.2.   Standard Delivery rates for delivery to Europe is:

7.3.   A flat delivery rate of €6 applies to all Europe deliveries and this is not a signature service.

7.4.   ElleBelle Fit Ltd. does not accept any responsibility for customs delays; these will solely be the responsibility of the purchaser.

8.    INTERNATIONAL SHIPPING

8.1.   ElleBelle Fit Ltd ships to most destinations around the world via An Post.

8.2.   Orders should normally arrive within 14 working days from dispatch.

8.3.   ElleBelle Fit Ltd. does not accept any responsibility for customs delays, duties or taxes that may apply in the destination country.

8.4.   International customers (customers outside Ireland) will need to check with their local customs office in regard to what, if any, duty you may be liable for when the order arrives.

8.5.   The Standard Shipping Rate to all international destinations is a flat rate of €11 per order. Please note this is transport costs only and does not cover any import liabilities that may be applied by the Government of the destination country.

9.    DISPATCH OF ORDERS

9.1.   Orders are normally dispatched within 1-5 business days of Order Confirmation subject to all ordered items being in stock.

9.2.   If any items cannot be fulfilled from your order we will contact you via email.

10.ACCEPTANCE OF GOODS

10.1.On receiving the order, the customer is responsible for inspecting the goods for fault or damage.

10.2.Should the items ordered not be of acceptable quality, it is the customer’s responsibility to notify ElleBelle Fit Ltd, as soon as possible. Please see Returns & Exchanges Policy for more information.

11.PRICING

11.1.ElleBelle Fit Ltd reserves the right to change prices without notice.

11.2.All prices and orders are displayed and processed in Euros and will include VAT (23%).

12.GIFT CARDS

12.1.ElleBellef Fit Ltd may from time to time make Gift Cards available on the website.

12.2.Gift Cards when issued may be used online at www.ellebellefit.com

12.3.Gift Cards are treated by ElleBelle Fit Ltd as a financial instrument for payment for goods and services and operate on a deposit/withdrawal system as per industry standard practices. This means that ElleBelle Fit Ltd Gift Cards are provided as a free service to customers and do not constitute a purchase of goods and do not contribute toward the calculation of shipping costs or discounts.

12.4.ElleBelle Fit Ltd Gift Cards are not considered as goods or services with a retail price and therefore:

12.5.They do not include VAT;

12.6.They cannot be discounted and are not subject to any discounts.

13.RETURNS OR EXCHANGES ONLINE

13.1.We strive to ensure you are satisfied and want you to love and enjoy your purchase. If something isn’t quite right, let us know.

13.2.Please see our Delivery & Returns section for all relevant information.

13.3.Refunds can be issued on purchases made online at www.ellebellefit.com only. Refunds are not accepted from items purchased on third part distributor sites or other stockists.

13.4.All garments are subject to inspection. Shipping costs are the responsibility of the customer and cannot be refunded unless the garment is faulty.

14.STOCKISTS

14.1.We may at times have a number of selected stockists in Ireland (TBC). These stockists will accept exchanges on items purchased from them within 7 days of purchase and provided the tax invoice can be produced, the original tags are attached, and the items are returned in unworn condition. ElleBelle Fit Ltd stockists do not provide refunds for change of mind purchases. 

15.RETURN OF GIFT WITH PURCHASE OR PROMOTIONAL ITEMS

15.1.If your order is returned for refund and you have received a promotional item of gift with purchase, the item must also be returned in original condition; otherwise the retail price will be deducted from the refunded amount.

15.2.If you wish to return purchased items but keep the promotional item we are happy to offer you an online credit note.

15.3.There is no warranty or exchange on Gift with Purchase items and/or Promotional Products.

16.ORDER CANCELLATIONS

16.1.Orders may be cancelled only in the instance where the order has not yet reached the packing stage.

17.TYPOGRAPHICAL ERRORS

17.1.In the event that an item is listed at an incorrect price or with incorrect information, ElleBelle Fit Ltd reserves the right to withdraw an item from sale, and to refuse or cancel orders.

17.2.ElleBelle Fit Ltd will make all reasonable effort to contact the customer using the details provided and all received monies will be refunded using the method received. This means that the credit card used to purchase the goods would be the destination of any credit that may be applicable.